BDS has been supplying, installing, servicing and repairing Silvelox garage doors since 2006, over 15 years of experience, knowledge and skills.
We focus exclusively and only on the specification, supply, installation, servicing and repair of Silvelox garage doors.
We work directly with Silvelox’s team in Italy to ensure that the advice we give, parts we order and service we offer is of the highest quality and meets all safety specifications required.
We provide maintenance services, spares and repairs for Silvelox garage doors across the South of England*.
If your Silvelox garage door needs a service or repair, please give our team a call.
We will ask you give us as much information as possible about the door and the fault, and to email us a photograph of the Door Plate on the back of the door, as this will help us and the team at Silvelox identify your door and find useful information about it.
Finally – a fully functioning garage door !
Our garage door has been malfunctioning for four years and we were considering having to purchase a new one as we could not find an enterprise willing to take on the repair. My new builder offered to do some research and came up with the highly recommended BDS. David and Amanda run a tight and efficient ship and assured us that they would do all they could to save us from buying a new door. David was able to diagnose and rectify the multiple issues and thanks to him and Amanda we finally have a fully functioning garage door.
I had a Silvelox garage door installed in 2010, which worked perfectly until it didn’t. The original installer was no more and after several local garage door installers could not help me, I found BDS. They were amazing from start to finish. Amanda took my call. She is very knowledgeable and got all the information needed for David to fix my problem. David followed the call up to ensure he had all the correct parts. The problem was diagnosed before he even turned up and all was fixed in one efficient visit. I can’t recommend them highly enough. Thank you for your fantastic service.
The Silvelox Fox
We had our Silvelox front door installed in 2012, the company we used is no longer around and over the last few years the lock mechanism had got stiffer and stiffer to the point we were worried that we might snap the key in the lock. I tried contacting some local companies but no one had the knowledge or expertise in Silvelox front doors. Luckily one of them mentioned David and BDS as the go to person for Silvelox in the UK. Thank goodness. David came out to service the door and he was able to ease the lock mechanism and it's as good as new, if not better! On top of that he's a thoroughly nice guy. First class service all round, thank you David and Amanda.
A Super-Reliable Team Providing Great Service
We contacted BDS to diagnose and repair a Silvelox garage door we had installed 20 years ago. The product is unrivalled in quality and design and only now have we experienced a failure with the automatic opening mechanism. Our local service provider closed 7 years ago, and we were dreading the prospect of trying to find someone knowledgeable that we could trust. Amanda and David have been extremely helpful from the start, and over several pre-visit telephone calls they guided me through some remote diagnostics to narrow the fault to either the remote transmitter or receiver. During our service visit, David identified the door sensors controlling the signal to close on command also needed some adjustment and this was promptly repaired. We are genuinely relieved to have found an owner-led Company who cares about their service level and our customer experience. Having them on-hand to cover any service requirement gives me great comfort. Thank you both.
Silvelox Problem Solver !
We ordered a Silvelox Securlap garage door for our new build home - we needed a space saving door that had a very high level of thermal insulation. The door was initially installed incorrectly and Silvelox recommended that we approach their ‘go-to’ person in the UK, David Blacklock. David attended site, analysed the issues and determined what had been done incorrectly and rectified the installation in a pleasant, timely and polite manner. He did not do the original installation. If we do another installation, we will insist that David does it! Always good in these times to get polite, efficient service and the problem solved, not fudged.
THE Silvelox Experts
From the very first contact Amanda and David did everything they could to assist us. As we are 250 miles from BDS, David first called and spent considerable time talking me through how to check for various common issues and to try to identify a cause for the door failure. The sensors, at least, were a likely issue and so a service call was needed. The charges and likely spares costs were laid out clearly beforehand, and BDS didn't deviate from the estimates. Also given the distance, I was concerned if a second visit would be needed, but David carries spares for just about any issue. On inspection, David quickly identified multiple issues, all of which he was able to put right. Throughout the visit, David was explaining what he was doing and giving me tips and showing me how to carry out on-going care maintenance. Amanda and David are obviously passionate about their product, and it was a pleasure getting such service excellence. Thank you to you both.
The Garage Door Fixers
Amanda & David - Thank you so much for everything - for the calls, the emails, managing expectations, explaining everything patiently and of course for fixing the garage door!
Super Service & Silvelox Expertise
After years of searching on google and lots of calls to companies, I struck gold!! My first call with Blacklock Doors and security was not what I expected, I was greeted by a very lovely friendly knowledgeable lady (Amanda) who could not of helped and advised any more. We then went into a call with David. Parts needed to be ordered in to complete a repair & the communication was excellent whilst waiting for parts and to confirm a date for the repair. The work was completed when stated, excellent service from David and we will be using BDS again when needed. I can’t praise the service that we received enough. Amanda and David really do care and that is rare to find in a company these days!
Excellent Service from Blacklock Doors and Security
In 2009 I replaced my old double width garage door with a Silvelox door and at the time I chose a manual door over a powered automatic door as I live in an area which suffered from a high level of power outages. I chose Silvelox as I was impressed with the build quality and finish and in particular, the ease with which the counter balanced manual door opened and closed. The door has served me well for 13 years but recently the key operated lock did not have the same smooth feel to it and I feared the lock might be broken internally and would soon leave me locked out with no other access to the garage. I tried to contact the supplying business to no avail, and eventually found a company professing to be able to repair any garage door but they baulked at the name Silvelox, but in fairness they pointed me towards David Blacklock at Blacklock Doors and Security. The Company said they could carry out any necessary work to the door and were not phased by me being located some 120 miles North of their base. A date and time was agreed and David Blacklock arrived promptly. His initial reaction was that there was nothing wrong with the door and it just needed some adjustment and following adjustment and some lubrication to the inner workings the door and locking mechanism was restored to as new. The experience from initial contact through to completion of the work was carried out very professionally and the customer service was exemplary.
Silvelox Problem Solver!
David came to my property to repair my Silvelox garage door and was the only one who could fix the door after several other people visited and could not do it. He was very polite and professional, came when agreed and I would definitely recommend him to anyone. Thank you Gill and Dave
All replacement parts are supplied from Silvelox and carry a 2 year warranty.
*Please note that we reserve the right not to undertake work on doors that have been “repaired” without prior authorization from Silvelox, and in circumstances, where we believe safety or safety regulations could be compromised.