Went the extra mile !

We have two Silvelox garage doors and had been let down very badly by a recommended Silvelox provider . We found BDS as an alternative specialist and could not recommend them highly enough . They were genuinely supportive over the unfortunate set of circumstances around our doors , diagnosed the issues and went the extra mile to fix them with both professionalism , a very friendly approach and pragmatic advice. Highly recommended and lovely people !

- Mr & Mrs Charles , 22.6.2026

Excellent from start to finsh

David and Amanda at BDS were excellent from start to finish. They negotiated hard with the supplier on my behalf and genuinely had my back throughout. When an issue cropped up after the work was done, they came out incredibly quickly and made sure the garage door was fixed properly. It's rare to find a company that treats you as if your problem is their problem. Highly recommended.

- Jonathan, Hampstead 18.5.2026

A Genuinely Great Service & Experience

I recently had BDS Ltd carry out repairs on both my high-end garage door and front door (both Silvelox), and I couldn’t be more pleased with the result. The doors themselves are very well built and sturdy, but over time the garage door mechanism had become stiff and the side track was damaged. On top of that, the front door handle had come loose and needed replacing. I was concerned that fixing these issues might mean a very expensive replacement—but thankfully, that wasn’t the case. After some initial discussions and sharing photos, Amanda and David quickly identified the problems, sourced the correct parts, and arranged a visit to carry out a full repair and service. Everything was handled efficiently and professionally from start to finish. David’s attention to detail and clear pride in doing a job properly really stood out. The quality of the work is excellent—both doors are now fully functional and feel like new again, all at a fraction of the cost of replacement. I wouldn’t hesitate to recommend BDS Ltd. A genuinely great service and experience.

- Mr Tony H, Torquay - 27.4.2026

Very highly recommended.

Silvelox in Italy passed me Blacklock’s contact details and I could not have been happier with BDS's response. Amanda could not have been more helpful and David’s expertise and knowledge was invaluable. The work was performed to an exceptional standard. I wish that other firms provided this level of service. Very highly recommended.

- Mr Steve Barber, London - 18.2.2026

A Pleasure To Deal With

We moved into a house with three Silvelox garage doors and one Silvelox main house door that had been installed in 2006 by the previous owner, who left us the details of the original installers. When we had an issue with the house door, I contacted the original installers, but they appeared disinclined to want to do anything. Even after multiple attempts, and several “we’ll get back to you on that”, or “next time someone is in the area….” I was getting nowhere. In desperation I turned to Google and found BDS. The contrast could not have been more stark! They were responsive, helpful and informative. David was on a job in Jersey at the time (nice work if you can get it!) but made time to speak on the phone, and a visit was arranged. David found and fixed the issue with the house door very quickly, and then gave me a guided tour of what to look out for on the garage doors and recommended some simple preventive maintenance jobs that I could do myself. That instruction meant that, when a sensor/detector pair started to play-up a couple of years later I had a good level of confidence that I understood the problem and could describe it to David in sufficient detail that he was happy confirm the diagnosis over the phone, and Amanda dispatched the part the next day. David was willing to come and install but told me I could probably fit it myself and save the cost, and he was correct. It has been a real pleasure to deal with a company that is so responsive, competent and helpful, and that leaves you feeling as though you have been treated as an intelligent partner in fixing the problem, not just an annoying “customer”. I have no hesitation whatsoever in recommending BDS wholeheartedly.

- Mike O, Abingdon, Oxon - 15.1.2026

Brilliant Service

After moving into a property with a garage door that hadn’t been used in many years, BDS managed to get it working in no time. The door we have is a Silvelox that isn’t very common, so much so that other garage specialists didn’t know how to repair it. BDS were able to diagnose the problem and talked me through everything clearly. It was clear their first priority was to keep the costs down for me as the customer by assessing different options, which I greatly appreciated. The door is now fully working. The service was brilliant and if I ever need a repair again I won’t hesitate to use BDS. Highly recommended.

- N.Studholme, Welwyn - 2.12.2025

Great Job, Great People

After my Silvelox garage door failed, I went back to the people who installed it, and they said they did not cover them anymore and gave me BDS contact details. I gave them a call and David came and looked it over, told me what was wrong and what was required to fix it. He sent me a quote and once we had agreed the work to go ahead it was a matter of a couple of weeks and David arrived for his second visit with the new parts and got it working in a few hours. BDS got the job done quickly efficiently and with the least amount of fuss — great job and great people. Well done BDS. I can whole heartedly recommend them to everyone

- K Underwood, Kettering - 11.8.2025

Excellent Service

We had issues with our Silvelox front door which was fitted just over 10 years ago. The fascia/ front panel was lifting off the door and we had no idea how to fix it, at one point we thought we might need a new door. We contacted Silvelox in Italy who recommended BDS. My first encounter was with Amanda, who was so lovely. She took a thorough history of the problem with numerous photos and videos of the the issue. David then came onto call and got more detailed info of the problem. This meant when David came, he knew exactly what he was up against. He removed the panel and then secured it back down, without even having to drill the handle off, which we were warned might have to be done. David and Amanda were both very professional and helpful. David is highly skilled and confident with Silvelox doors. They also had links with another company for additional keys, which we had needed for many years. Amanda made contact with them and arranged for new keys to be cut and sent directly to us. We are so happy with the door and relieved it could be repaired rather than replaced. Would highly recommend BDS, and if we had any future problems, they would be the company we would go to.

- A & R Ram, Stafford - 28.3.2025

Class Act

We have a Silvelox door which was fitted in 2009. BDS have helped us fix the issues and it’s now running so smoothly. David certainly knows his stuff and luckily for us he likes a challenge. Always polite, professional, and in all dealings either over the phone or in person they stand out as they really want to help you. Most definitely a 5 ⭐️ service

- M & R Robson, London - 28.2.2025

Quick and Easy

We have a pair of Silvelox garage doors which were installed more than 15 years ago. When one of the sensors failed recently we thought we would have to try to deal directly with the business in Italy but happily we were referred to David and Amanda who had the part in stock and what could have been a long and tedious process to fix it proved very quick and easy. Many thanks.

- Richard, Ilkley, West Yorks - 21.1.2025